Shipping policy

Processing:

• Orders are processed and shipped Monday–Friday.
• Most orders ship within 24 hours, though larger orders or those including specialty items may take up to 72 hours.

Please double-check your shipping address at checkout.

Little King is not responsible for incomplete, inaccurate, or inaccessible addresses. Orders returned due to address issues may require additional shipping fees for reshipment. Original shipping costs are non-refundable.

Order Cancellation:  

We begin processing orders quickly to ensure fast delivery.

• Once an order has been packed or a shipping label has been created, it cannot be canceled.
• If you no longer want your order, you may return it once received, in accordance with our Return Policy.
• Shipping fees are non-refundable.

If you need to cancel, please contact us as soon as possible—we’ll do our best to assist before your order enters the packing stage.

Shipping:

• Orders ship via UPS Ground, UPS Ground Saver, or USPS First Class, whichever is most cost-effective.
• You’ll receive a shipping confirmation email once a label is created. Tracking information may take up to 1 business day to update after the package is picked up.
  

Please note:

• Shipping time estimates at checkout reflect transit time only and do not include processing time.
• Once a package has been handed to the carrier, delivery is outside of our control. We are not responsible for delays due to weather, holidays, or carrier issues.
  

Local Pickup:

• You’ll receive an email when your order is ready for pickup.
• Orders can be collected during store business hours (please check our website for current hours).
• Local pickup is not available for large furniture items (e.g., Hem).

Payments

We accept:

• Visa, Mastercard, American Express, Discover, PayPal, and ShopPay.
• Gift cards and store credit
• Cards are charged at the time of order fulfillment.

Please note:

• For security reasons, we cannot modify billing details after an order is placed.
• If you need to change your payment method, please contact us to cancel your order and place a new one.
• We are unable to offer price adjustments or apply promo codes after purchase.

International Orders (Taxes & Duties):

• International orders ship via DHL or UPS International Economy.
• Estimated delivery is 10–14 days from the order date.
• Customers are responsible for any customs duties or taxes required by their country. Little King is not responsible for these charges.

Gift Certificates

• Digital and physical gift cards can be used online and in-store.
• Gift cards do not expire.

Please note:

• Gift cards purchased online are always issued digitally.
• After purchase, you will receive an email with a link to access and use the gift card.
• If the gift card is intended for someone else, you can simply forward this email to the recipient.
• For security reasons, we are unable to send a digital gift card to any email address not associated with the original order.