Frequently asked questions
If you can't find an answer to your question below, feel free to reach out here. Our team will answer your questions M-F and are quick to respond.
You may return most items within 30 days of purchase, as long as they are unused, in original packaging, and in sellable condition. Some items are final sale.
View our full Refund Policy
If your item is eligible for a return - you can submit a return request through our portal here.
View our full Refund Policy here.
Yes! We’re happy to offer exchanges on any item that is not final sale. Please note that a $15 exchange fee applies to cover return shipping and sending out the new item.
- Final sale items include sale and markdown items, special orders, custom pieces, and select product categories such as pantry and beauty.
- See full list in our Refund Policy.
- Sometimes carriers mark parcels delivered 1-3 days early by mistake. If your order hasn’t arrived, please allow a few days before reaching out.
- View our full Refund Policy
- Email us as soon as possible at info@littleking.online. If your order hasn’t shipped yet, we’ll do our best to update it. Once shipped, we’re unable to make changes. Please be aware Little King is not responsible for orders shipped with incorrect addresses.
- View our Refund Policy for more information on incorrect shipping addresses and what happens when an order is returned to sender.
We reuse packaging whenever possible and prioritize kraft paper and cardboard. To ensure safe delivery, we may occasionally use protective materials like bubble wrap or foam when needed.
More broadly, we prioritize working with brands that are mindful of their environmental impact and focus on responsible production practices. Our goal is to offer products that are made to last—supporting a more thoughtful, low-waste approach to living.
Orders are processed quickly and typically ship within a few business days. You’ll receive a shipping confirmation with tracking as soon as your order is on its way.
View our Shipping Policy for more information about shipping times.
Please report any damaged or defective items within 30 days of delivery. You can email us at info@littleking.online.
View our Refund Policy.
We process orders quickly to get them out the door. If you need to make a change, please email us at info@littleking.online as soon as possible. Once an order has been packed, we’re not able to make changes.
In most cases, yes. You may pick up your order any day our shop is open (Thursday-Monday, 11am-6pm). If you plan to pick up the same day on a Saturday or Sunday, we recommend calling ahead to ensure it’s ready.
We currently collect sales tax in NY, NJ, and VA.
Some items may be restocked depending on availability. Feel free to reach out if you’re looking for something specific.
Our products come from a carefully curated mix of brands, makers, and producers—primarily rooted in Nordic and Japanese design traditions. We focus on sourcing pieces that reflect a sense of timelessness, quality, and thoughtful living at home. Rather than following trends, we partner with designers and companies that create objects meant to last—both in durability and design.
- Yes! Gift cards are available starting at $25 and available here.
- Physical gift cards can be bought in-store only.
- Digital gift cards are delivered immediately via email and ready to use.
- Before adding a gift card to your cart, simply select the “I want to send this as a gift” on the product's page.
- For security reasons, we’re unable to send gift cards to an email address different from the one used at checkout.
- View our Shipping & Policies for more information on gift cards.
Feel free to email us at info@littleking.online with any questions or use the contact form on our site here. We respond within 1-2 business days, Monday through Friday.
Little King is always looking for passionate and talented people to join our inclusive and creative team! Please fill out our application below and tell us a bit about yourself.
Apply here or send us a brief cover letter and resume to jobs@littleking.online.











